Terms of service.

Effective Date: 01/01/25

1. Acceptance of Terms By booking and using our services, you agree to comply with these Terms of Service. If you do not agree, please do not use our services.

2. Services Provided Tailored Autowerks offers mobile auto detailing services in St. Louis, MO, and surrounding areas. Service availability is subject to scheduling and location feasibility.

3. Booking and Payments

• Appointments must be scheduled in advance via our website, phone, or social media.

• Full payment is due upon service completion unless otherwise agreed.

• We accept cash, credit/debit cards, and digital payments such as Venmo, Cash App, and Zelle.

4. Cancellations and Rescheduling

• We require at least 24 hours’ notice for cancellations or rescheduling.

• Failure to provide sufficient notice may result in a cancellation fee.

• Appointments may be rescheduled due to weather or unforeseen circumstances.

5. Customer Responsibilities

• Ensure the vehicle is accessible and ready for service.

• Remove personal belongings before service begins.

• Disclose any pre-existing damage to the vehicle.

6. Liability Disclaimer

• Tailored Autowerks is not responsible for pre-existing damage.

• We take all necessary precautions to prevent damage, but we are not liable for unexpected incidents beyond our control.

• Customers are responsible for ensuring the safety of their vehicle during and after service.

7. Warranty and Satisfaction Guarantee

• We strive for complete customer satisfaction. If you are unsatisfied with the service, please contact us within 24 hours for resolution.

• No refunds will be issued once services have been completed.

8. Changes to Terms We may update these Terms of Service at any time. Updates will be posted on our website with the effective date.

9. Contact Information For questions regarding these Terms, please contact us at: info@tailoredautowerks.com